Terms of Service
Effective November 10, 2026
ValetQ is operated by Baneet Raj, a sole proprietor based in New York. These terms apply to everyone who uses ValetQ: valet customers who scan a ticket, valet employees, and valet companies with an account. By using ValetQ you agree to them.
What ValetQ is
ValetQ is software that valet parking companies use to issue QR tickets, keep a queue of car requests, and tell customers how long they'll wait. ValetQ does not park, move or store cars. The valet company that issued your ticket is responsible for your vehicle and its contents, and any claim about your car should go to that company.
SMS Terms
- Program: ValetQ valet status alerts, sent by Baneet Raj (doing business as ValetQ).
- What you get: after you enter your mobile number on your ticket page and request your car, up to 3 texts about that request: a confirmation with your estimated wait, a notice that your car is on the way, and a notice that it's ready.
- How often: only when you request your car. No more than 3 messages per request. No marketing messages.
- Cost: Message and data rates may apply. ValetQ doesn't charge for texts; any charges come from your mobile carrier.
- Opt out: reply STOP to any message. You'll get one confirmation and no further texts.
- Help: reply HELP, or email bansumwineonline@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
See our Privacy Policy for how we handle your phone number.
Wait times
Wait times are estimates based on recent activity at the location. Actual times can be longer or shorter, and ValetQ is not responsible for delays.
Valet company accounts
- Keep your password, company code and location PINs private. You're responsible for activity under your account.
- Only enter customer information you're allowed to collect, and use it only to provide valet service.
- Fees, if any, are as agreed when you sign up and are billed through Stripe.
- We may suspend accounts that misuse the service.
Acceptable use
Don't misuse ValetQ: no attempts to access other people's tickets or accounts, disrupt the service, or send false requests.
Disclaimer and limitation of liability
ValetQ is provided "as is" without warranties of any kind. To the extent the law allows, ValetQ is not liable for indirect or consequential damages, or for loss of or damage to any vehicle or property.
Changes
We may update these terms. If we do, we'll change the effective date above.
Governing law
These terms are governed by the laws of the State of New York.